This 4-hour BSIS Observation & Documentation course is required for all prospective licensed security officers in California.

Aside from the 8-hour Power to Arrest & Appropriate Use of Force course, security officers must complete 16 hours of mandatory training and 16 hours of elective training.

The 4 mandatory classes are:

• Public Relations (Community & Customer)
• Observation & Documentation
• Communication & its Significance
• Liability / Legal Aspects

The Observation & Documentation course topics include, but are not limited to:

• Report Writing
• English as a Second Language
• Observation and Patrol Techniques
• Asking Appropriate Questions

Observing Suspects / Suspicious Activity